tygar;342147 Wrote: 
> 
> 
> (g)  If I were czar, I would solve this problem by including an
> automatic reset during the upgrade process, and forcing users to
> re-enter system passwords.

Please no!  That would mean that every time I did a remote site
software upgrade, I'll have to walk someone local through connecting
all their SBs again!

I think you make some very valid points - what about a 'FAQ when your
SC upgrade fails page' linked from the download page?  It could include
all the removing cache and database file stuff, as well as reseting SBs
and TPs.

PS you can do the whole reset thing from the remote with one finger:
press and hold the power button until the TP resets and quickly move
your finger over to the add key.  If you're too slow you might need to
use two fingers ...


-- 
Patrick Dixon

www.at-tunes.co.uk
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