hi sorry if this appears overly sarcastic but ................ if you read the previous you would see this question answered to reiterate: when i first connected i got no pin - the pin was conspicuous in its absence - it was not there the device appeared to work ok but obviously if i have content missing due to not being registered i wouldn't know what was missing i then got a message that an update was uncomplete - though it did say (5of 5) which indicates completion to me so .............. i followed the on-screen prompts but the device did not complete any updates merely resetting to the clock - i have had it switched off now for over a week awaiting some response to my many requests for support - it was simply acting as a very expensive clock! phil
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