mherger;449599 Wrote: 
> One good approach to improve your chance to get an answer is to keep
> postings short and clear
> 
I know, I suspect long posts sometimes tends to be ignored because no
one has the time to read through all the text. It feels wrong to post
many small threads instead of describing the whole problem in one
thread, but I suppose it might be worth a try.

mherger;449599 Wrote: 
> Also in some of the forums it's almost impossible to keep up with the
> discussions. Good ideas go lost in the noise of useless postings. 
> 
Strangely enough, it often feels like the section that I personally get
least responses in is the "Developers" section which definitely doesn't
contain a lot of useless postings IMHO. Of course, I really don't expect
someone from Logitech answer a thread in the "General" section of the
forum but I do expect them to answer stuff posted in the "Developers"
section. 

Sometimes it really better to post a stupid answer like "We currently
have no one that has the time to answer this, please get back in a few
weeks" instead of just leaving the thread unanswered. This way the
poster at least know that there is a reason why no one answers his/her
questions instead of getting the feeling that no one is even reading
his/hers thread.

The Ubuntu community forum have handled this pretty good by making it
easier to find unanswered threads and assigning some forum members with
the responsibility to make sure everyone posting a new thread gets some
kind of answer or indication where to search further for the
information. (No I'm not a volunteer)

It also has to be said that IMHO Logitech employees are often very good
at giving feedback on things in the beta related forum sections.

One thing that I've sometimes missed is a way to communicate with
Logitech regarding non development stuff. For development stuff it's
pretty clear that the "Developers" section should be used but for non
developer stuff I currenlty have to use the "General" section where the
posting easily could be lost among all the other thread. Some samples of
this are questions/comments regarding the Logitech web site or the forum
software/structure.
mherger;449599 Wrote: 
> 
> I keep to skip threads based on their subjects after I've  
> found the first couple of postings unimportant or not interesting for
> me.
> 
You are not alone, I do the same kind of skipping.


-- 
erland

Erland Isaksson
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(Developer of 'TrackStat, SQLPlayList, DynamicPlayList, Custom Browse,
Custom Scan,  Custom Skip, Multi Library, Title Switcher and Database
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