While I agree that the excessive whinging and getting into name calling
is silly, people have a right to be upset and unhappy.  

I work with customers everyday and also have the pleasure of dealing
with less-than-pleasant customers when my work isn't up to snuff. That
is life.  

However, It seems to me that the software was clearly rushed out the
door to hit a corporate deadline. That said, I too appreciate
everyone--slim employees and the developers on this forum--for all their
contributions in sorting out the bugs.  

I've been a Slim customer for 4-years and my system has been running
24/7 until now.  I made the mistake of rushing to upgrade--something I
haven't historically done and am suffering the consequences. I can't
even seem to find the recommended system requirement for 7.4 to check if
part of my problem is that my server is underpowered.  

I think part of the struggle that Slim->Logitech is going through is
that their target market has gone from a very tech-saavy, DYI/hobbyist
community that was tolerant of hiccups in the development process and
willing to spend hours tinkering with the product/software, to a broader
consumer-oriented product that customers expect to work out of the box,
without hours of tinkering or learning how to write code or posting
logfiles.


-- 
Slackerini
------------------------------------------------------------------------
Slackerini's Profile: http://forums.slimdevices.com/member.php?userid=6997
View this thread: http://forums.slimdevices.com/showthread.php?t=68947

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