I got a response from the BBC today regarding my most recent complaint. They completely ignored my complaint about Listen Again, and gave their standard response:
-Thank you for contacting the BBC iPlayer Support Team. I understand you are unhappy with decision over Audio format closures. We thought long and hard before deciding on the direction for Audio Factory. The system replaces, not just the online streaming systems for national radio, but also the systems for the nations and local radio. As such we had to make choices around standardisation. We have decided to use the http streaming formats HLS, HDS and DASH. We began communicating our plans to internet radio manufacturers over 12 months ago. HLS streams are now available to internet radios and aggregators that wish to use them. We have been working with various manufacturers to help them develop their products where possible to support our new streams. We are actively working on delivering our audio using the non-proprietary DASH delivery format to support other manufacturers and their devices going forward. The Shoutcast AAC streams we provided for network radio only, relied on very old hardware and unsupported software. They had a very high support overhead. We have kept a single shoutcast stream of every live service to support devices that will never be able to play HLS, HDS or DASH streams. Whist we cannot promise to support shoutcast for more than 1 to 2 years, we will monitor the number of users and the quality of our service and base our decision making on the impact to the audience. Our new ShoutCast streams are unrestricted which means that we can make them available both in the UK and globally, this significantly simplifies how they are served, but does mean that users whose devices can only receive the ShoutCast stream and not one of the new HTTP streaming formats will hear a version of the stream which will blank sport where the BBC does not hold international rights. The new HTTP streams are available in both UK and international variants, which allows those in the UK to continue to enjoy the Sport that we broadcast as usual. We are investigating to see whether there is anything we can do to return access to the UK streams for those who are affected by this, we are working hard to get this resolved before big occasions like the Country Cricket. I hope that manufacturers will be able to support our new streams or upgrade existing devices as time goes on, and we will do our best to support them as the technology continues to evolve. Weve published a new blog that addresses some of these points and is also worth reading: http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f#comments I hope this information helped. Thanks for contacting us. Kind regards Patrick Clyde BBC Audience Services www.bbc.co.uk/iplayer - There really is no hope for us dealing with such organisations. :( LMS 7.9 on VortexBox Midi, Xubuntu 14.04, FLACs 16->24 bit, 44.1->192kbps. LMS & Squeeze2upnp to MF M1 CLiC (to MF amp & ESLs) & Marantz CR603 UPnP renderers. Minimserver (server) & upplay (control point) to same renderers & to upmpdcli/mpd PC renderers. Squeezelite to Meridian USB Explorer DAC to speakers/phones. Wireless Xubuntu 14.04 laptop with firefox/upplay or Android 'phone with Squeeze-Commander/BubbleUPnP controls LMS/Minimserver. Have a Touch with EDO, and a spare, but don't use. ------------------------------------------------------------------------ PasTim's Profile: http://forums.slimdevices.com/member.php?userid=41642 View this thread: http://forums.slimdevices.com/showthread.php?t=103311
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