PasTim wrote: > There's a clue here. When it asks 'How are you accessing BBC iPlayer', > how would you respond 'Internet Radio'? The option doesn't even exist!
Well spotted hence my reply to Dear Ms Cassidy You have asked me to input my problem into the BBC web form below. Unfortunately this form does not include any devices such as internet radios or specialised internet radio steaming hardware as produced by world class companies such as Linn, Naim, Cambridge Audio, Sonos, Marantz, Logitech etc. This would suggest to me that the BBCs working with manufacturers has been completely blind to a whole segment of the Radio Streaming industry and associated listening public. Serious listeners to the best radio broadcasts in the world dont necessarily listen on phones, tablets or TVs but on dedicated, high quality audio equipment. The BBC does not seem to be even aware of that possibility. To address this you need to modify your online form as a matter of urgency, so those affected, like myself, can input their problems in a meaningful way. More importantly, the BBC needs to do some immediate research into the actual number of streaming radio listeners who have been adversely impacted by this poorly implemented dash to DASH etc. The numbers of complaints registered on the BBC blogs and the ongoing ePetition: https://www.change.org/p/the-bbc-trust-and-the-bbc-director-general-restore-aac-audio-and-listen-again-indefinitely-for-internet-radio-devices-2 reflect this. However, many more less technically able, for example many in the blind community, will still not be sure what has gone wrong with their streaming service let alone have found their way to these rather esoteric websites I hope you will be able to reply with some indication that the BBC has begun to wake up to just what the problem is for some of its most loyal and committed listeners. Thank you __________________ Unfortunately, Ms Cassidy's reply email address is blocked so the above email immediately bounced back. I then spent 10 minutes navigating through the horrible multi-drop-down feedback site and cut down my reply to fit into several boxes with 200 character max restrictions! Then, to add insult to injury, when I pressed "submit" I got absolutely no indication of whether it had gone through or not. Don't you just love 'em. ------------------------------------------------------------------------ ChipMonk's Profile: http://forums.slimdevices.com/member.php?userid=40072 View this thread: http://forums.slimdevices.com/showthread.php?t=103311
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