The latest response to my complaints is as below.  The only new item I
can see is that they do play some form of web page about the topic.

The response to the LA RTMP question implies that several manufacturers
implemented LA without 'permission'.  Do we think that's really true?

Are others trying to get the complaint to the next stage?  I've asked
the BBC several times without success thus far. Do I try to carry on or
not?

-Thank you for contacting the BBC iPlayer support team.

I understand you’re unhappy with changes made for Internet Radio streams
and need proper explanation.

As you have gone through all the blogs relating to the changes, Andrew
Scott, General Scott has provided more explanation below:

‘’I apologise for the inconvenience that this has caused you.

I can assure you that we are concerned about the effect on the users of
Internet Radios, which is why we setup a team who have been working with
manufacturers and aggregators over the last 14 months to prepare for
these changes.

We did communicate the changes to manufacturers and aggregators 14
months ago, and our expectation was that the information would then get
through to their users. That has clearly not been the case and we have
apologised for that. There are a number of ways that we would do things
differently in hindsight, including more on-air announcements that
changes were happening so that users could find out more online.We
posted a blog detailing the changes to the WMA on demands in September
which triggered more engagement from manufacturers.

The inclusion of the SHOUTcast/MP3 live streams was specifically to
address the Internet Radio users whose devices were not capable of
consuming the HLS/AAC live streams. The vast majority of online radio
listening is live, so we believe that this was the priority service to
prolong the useful life of those devices.

The RTMP streams were not syndicated (made available to third parties).
We did not support anyone using those except our own applications. The
fact that people were using them is because they had been reverse
engineered which is against the terms under which we provide our streams
and metadata. The fact that they were switched off without notice was
simply because we did not expect anyone to be using them.

The complex nature of the systems which take our metadata and streams
and make them available to Internet Radios means we don't have control
of the end user experience in the way that we do for devices like
iPlayer Radio. This has resulted in more disruption for audiences than
necessary because some devices weren't switched across to the new
streams even when they would have been able to use them.

We are planning a permanent page (not a blog page) to provide more
information about these changes.’’

I hope this explanation provide the information you are looking for.

Once again thank you for contacting BBC iPlayer.

Kind regards

Usha Devi Peri

BBC Complaints

www.bbc.co.uk/complaints
-



LMS 7.9 on VortexBox Midi, Xubuntu 14.04, FLACs 16->24 bit,
44.1->192kbps. LMS & Squeeze2upnp to MF M1 CLiC (to MF amp & ESLs) &
Marantz CR603 UPnP renderers.  Minimserver (server) & upplay (control
point) to same renderers & to upmpdcli/mpd PC renderers.  Squeezelite to
Meridian USB Explorer DAC to speakers/phones.  Wireless Xubuntu 14.04
laptop with firefox/upplay or Android 'phone with
Squeeze-Commander/BubbleUPnP controls LMS/Minimserver.   Have a Touch
with EDO, and a spare, but don't use.
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