radish Wrote: 
> I agree that the out of the box experience could be a little easier for
> the non technical, though given the way SB is advertised and targetted
> I'm not sure this is really impacting sales - which is what counts
> after all.

That's a good point IMO. It's not like you can go to Best Buy and find
the product. It requires a certain level of computer expertice just to
find that SB even exists, which narrows and targets the market quite
well.

Should it be targeted differently? Another management question.

> However, there are issues with distributing other people's software. For
> example EAC, although free of charge, requires special permission to
> distribute on CD. This kind of thing (plus keeping up to date with
> version changes) can become a real headache to manage, plus you
> inevitably end up shipping people old versions of things. I know I
> -never- use the CDs that come with gadgets - I look to see what's on
> them and go download the new versions.

Yeah agree, couldn't imagine the complexities of including others'
software, but creating a simple to use version in house might not be
too daunting.


-- 
LHawes
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