stinkingpig Wrote: 
> User1: I don't like something! How can this be fixed?
> User2: That's the way it is.
> KDF: That's the way it is, here's the bug report, try 6.5, and/or edit
> the
> wiki.
> User1: But I don't like those options! If SDI doesn't do things the way
> that
> I like, then clearly they'll go out of business in 10 seconds or so,
> because
> I am a typical consumer and it is impossible to achieve success without
> 100%
> penetration of the market for typical consumers!
> User3: That is not so, slew of opinions and ideas.
> User1: Oh but it is, and my unhappiness increases by the moment. Days
> have
> gone by and the feature is still not to my satisfaction!
> KDF: If you don't like it, fix it.
> User1: Hurt feelings, I can't possibly learn how to fix it, and
> moreover I
> don't want to.
> KDF: okay.
> User4: Bump!

This made me laugh out loud.  And not in a bad way, or in anyway trying
to denigrate the contribution that Mr Sinatra is making.  But I think it
hits the nail on the head.

It's impossible to come up with a product that is infinitely variable
and configurable to meet individual likes and dislikes, whilst keeping
it simple and accessible to the average user.

Personally, I think Slim do a pretty good job of "out of the box" for
the average user (though arguably not as good as Sonos or Roku) but
with plenty of configurability for the people who want to go further. 
But then I would think that - I'm one of the people who want to go a
bit further.

What I find difficult is to know how to respond to someone who has a
query which can be resolved, but the resolution requires some
modification of their setup, which they aren't willing to do.

"But I don't want to do that" is a perfectly valid response, but it
seems to me that the answer is then "fine, file a bug and see if you
can get enough people who feel the same way to vote for it and bring it
to the attention of the development team".


-- 
Siduhe
------------------------------------------------------------------------
Siduhe's Profile: http://forums.slimdevices.com/member.php?userid=723
View this thread: http://forums.slimdevices.com/showthread.php?t=25387

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