I must admit that I am impressed by how loyal this community is to the
products and the company behind it. You guys even beat Apple's fans
:-)

However, the facts are that many people have paid for two products:
Squeezebox, and Pandora (or other Sqeezenetworks serivces). Somebody
screw-up the firmware and(or the software sending thousands of
squeezeboxes (which people paid for) in an endless upgrade/downgrade
loop.

This problem has been going on for over a month and I find surprising
to not see any "official" slimdevices reaction in order to support the
customers.

I fixed myself by using one of the beta releases (I had to try a couple
of those before being lucky, and the assumption that beta releases are
just as good as official releases is just plain wrong), so I am happy
but that's beyond the point.

When I buy a car I don't expect that at the first break-down I'am told
to head for the local hardware store, get a couple of screws and fix it
myself!

We are all passionate about this product, but please remember that this
is a commercial product sold off-the-shelf for which official warranty
and support obbligations exists.

Not all the users should be forced to be computer-nerds, when they are
just interested in listening to music. Some just bought the product and
installed whatever came with it.

So my best advice would be to open an official bug and vote oin it as
many as possible. In fact I can't find any bug at
http://bugs.slimdevices.com/ opened to track this problem, which means
probably Slimdevices is not even aware of this unless they are reading
those forums (in which case I don't understand why they didn't comment
on it).

I would wish a 6.5.2 release NOW with nothing else but a fix to this
problem or eventually an official patch.


-- 
Aguida
------------------------------------------------------------------------
Aguida's Profile: http://forums.slimdevices.com/member.php?userid=9285
View this thread: http://forums.slimdevices.com/showthread.php?t=34705

_______________________________________________
discuss mailing list
[email protected]
http://lists.slimdevices.com/lists/listinfo/discuss

Reply via email to