Well, ordered my first SB3 on Sunday 30th Sept from DataKits and it arrived yesterday. That's the good news.
The bad news is that whle the SB3 and remote APPEAR to be as new the mains lead certainly does not appear to be. It has what looks like magnolia paint on both the plug and the cable and it also has scratches on the plug, as if someone has taken a screwdriver to it (albeit there are no signs of it being opened)!!! The other question it also raises is whether I can be confident the SB3 is new and not a refurb or whatever and is not also used or damaged in some way. It may well be that the power unit was dispatched in that condition although that seems less likely, if it was there is a QC issue somewhere. That said, the outer box was hard to open, as if it had not been opened before. I've phoned Data Kits and left a message on their answerphone, tried their webchat (no agent available) and mailed them 3 times. I await their reply. One way or another I have been sold something which is either used, a refurb or subject to some poor QC. One way or another this WILL get sorted and I have advised my credit card company to deal with this if the need arises. I have also mailed Logitech Customer support and one of the guys has already kindly offered to supply a new lead if the re-seller won't sort it. My only concern though is that I'm not sure I can be confident that the SB3 itself is OK. Not sure what kind of a reputation Data Kits but I'm certainly not at all impressed!! -- Empgamer ------------------------------------------------------------------------ Empgamer's Profile: http://forums.slimdevices.com/member.php?userid=12652 View this thread: http://forums.slimdevices.com/showthread.php?t=38982 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
