Empgamer;232568 Wrote: 
> Don't get me wrong.  I have no beef with Logitech per se.  Even if it's
> thir QC problem I accept that these things happen and would be happy
> for it to be rectified by Logitech, as I'm sure it would be.
> 
> My concern is that a UK trader has sold me something which does not
> look to be new and the problem with the power lead (e.g. paint and
> scratch marks) looks more indicative of a returned/damaged item being
> put in the box and sold/shipped to me as opposed to something that
> would happen at tha factory/QC end.  Unless as Ian points out, the
> factory was getting decorated at the time and a painter decided to vent
> his anger on the tin of magnolia that wouldn't open by jabbing a few ac
> leads.
> 
> I shall refer the matter to Visa if I don't here from Datakits by 10:00
> 5/10/07.  And Trading Standards.

Hey, calm down!  It's clearly not as advertised, so just get your money
back.  There is no reason to get VISA or Trading Standards involved if
you get a suitable remedy.  Just instigate the return procedures with
Datakits and you should be fine.

In my experience, it's only when you don't go through the exact returns
procedures of the supplier that you get real grief.  Getting lots of
other parties involved will cause you no end of problems, and you'll be
no better off but have much higher blood pressure!

As to how it happened, I think it's far more likely to be here in the
UK - Datakits have bought up a lot of stock, and it would not be
surprising if they are reboxing returns.  Sure, they should label it as
such and sell it for a tenner off, but I have seen many worse retail
practices!

Adam


-- 
adamslim

Those are my principles, and if you don't like them... well, I have
others

http://www.last.fm/user/AdamSlim/
'Last.fm group: people who don't listen to any of last.fm's top
artists'
(http://www.last.fm/group/People+who+don%27t+listen+to+any+of+last.fm%27s+top+artists)

SB+, EAR 859, Heybrook Sextets plus some other stuff
SB3, Shek d2, Ming-Da MC84-C, Harbeth HL-P3ES
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