First off, I love my Squeezebox and SqueezeCenter to death (so long as I
haven't done something to break 'em)
But... I'm a geek. I've written drivers and firmware and applications -
so the fact that I find installation dead easy means, well, nothing.

We've been getting more-than-occasional posts on the forums with fairly
inflammatory titles. I read that as average-Joes pissed off that
something isn't "just working" for them.
IMHO, the problem here is that they blame the product - and then tell
their friends (you know, that old saw about if you like something you
tell a friend, if you hate it you tell everyone you know).
I'm sure that SD and Logitech see this as a problem, but we have a
group of very smart people here, who, so long as they remember that the
rest of the world isn't necessarily as technically adept as they are,
may actually have a brilliant idea or two as to what to do.

So... all that said, and, just to start:
It seems to me that maybe SD had ought to think about having some kind
of "installer certification" , including training and testing - and a
way for those certified installers to get "published" - maybe here on
SD. I'd guess that'd help the "loves music, has money, but technically
clueless" part of the market. (Note - I'm not saying that this is a
brilliant idea - but it might help you think of one).

Or is this kind of thread a really dumb idea? (self-doubt creeps in...
guess I'd have tried product marketing if I didn't have that problem
:-) )


-- 
bobkoure
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View this thread: http://forums.slimdevices.com/showthread.php?t=43491

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