I'm not sure how to put this so it isn't taken as bashing, etc., but when I purchased my Duet what I expected of the Duet wasn't any more or any less of what I would have expected of a CD player. I expected to set it up, follow the instructions and play music. I thought the biggest issue would be burning my CDs. I had hoped to be sitting around in my small amount of spare time and de-stressing by listening to some music. I had no real desire to try and contact tech support or join a forum. It's just not the reason I buy home audio equipment or for that matter any entertainment equipment. I have enough of these types of challenges at work.
After much mucking about I thought I had made a mistake by buying a NetGearNAS Duo to host my music collection and SC. I thought maybe I should just put the whole mess on a PC and be done with it. Surely SC ran flawlessly on a PC and maybe even a plug-in or two would work. So I asked a friend of mine who was the one who got me interested in the Duet in the first place. He's a total techie and loves to mess with this stuff. I spoke with him yesterday and was surprised to find that he was having a host of issues and was feeling the same way I do. He just wants to listen to his music. I've posted several questions to the forum that I thought would be very simple to answer. Most have gone unanswered. When I read responses to other questions I'm interested in, I either have a hard time figuring out what the person is saying or I try the resolution and don't have a clue why I don't get the same results. All in all I like the Duet. Most of the time it does play my music files, which is my main reason for wanting it. Also, most of the time none of the other features work properly, which would be cool if they did. I think it a poor showing of Logitech to release a product that is obviously lacking complete development and to then rely on a forum to cover their tech support duties. I've had my say. I hope no one took offense. I'll continue to scrounge around looking for solutions to my problems instead of relaxing and enjoying my music. I can only hope that some day either the Duet will work as advertised or I'll run across a similar device that does. The whole deal has left a sour taste in my mouth for Logitech and Netgear alike. Bests to all, Howard -- Howard Passman Sorry slow to respond. I don't spend that much time online. ------------------------------------------------------------------------ Howard Passman's Profile: http://forums.slimdevices.com/member.php?userid=16674 View this thread: http://forums.slimdevices.com/showthread.php?t=47302 _______________________________________________ discuss mailing list [email protected] http://lists.slimdevices.com/lists/listinfo/discuss
