verbatone;314243 Wrote: > Peter, > > Point being, you should never expect Nokia to fix a bug, if they do, > it's your good luck. Somehow everyone takes the opposite view since > they're wrapped up in OS SW. Since Nokia doesn't have bug tracking > system, don't be upset when they don't fix bugs. You know what you're > getting when you buy into the system/product. > > My 3 year old Samsung TV has upgradeable software, but they've never > once provided updated SW for the unit. Are there bugs? Yes. Do I > expect them to release new SW? No, but if they do, that's my good > fortune. > > With SS, they do have a bug tracker, so it's that promise (not the > contractual type) that bugs will get fixed that can be somewhat > misleading and frustrating. I can certainly see how someone could get > frustrated waiting and waiting for a submitted bug to get fixed. > > So the better way to deal with forum frustration appears to be how > iPhone did, and not how you did. It's clear that iPhone solved the OPs > problem while you came off looking smug and arrogant. > > finOh great, there goes the bug tracking. You know the OP did seem to lose some of his hissy fit after Peter talked to him. The OP didn't say if he ever called support. He had maybe 10 posts here before this thread in a year and a half, so you have to wonder how hard he really tried to solve his problem. I don't think that Peter was all that bad it's just that Iphone is such a nice guy he makes us all look bad. :)
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