On 01/05/2018 11:55 PM, Peter Hoyt wrote: > Hi, > > I recently was helping in a SWC workshop, with a (beginner) learner who got > lost. > Instead of taking over the learners keyboard, I talked her through the > process. > > Even though I tried to be quiet, this turned out to be VERY distracting to > nearby learners (and they let me know it), and it's understandable. Has anyone > come up with a strategy to deal with this? For example if you could grab the > laptop and move to an empty spot in the back of the room where learners can be > talked to, without disturbing others? This seems distracting also, and would > only make the learner fall farther behind.
Remote desktop applications so you can see the learner's desktop and (by showing with the cursor) explain the important parts on the screen. You can use TeamSpeak/Mumble for transmitting your voice (learner needs headphones); the learner should probably only chat to not distract the others. I am aware that this approach requires at least two other pieces of software and one other piece of hardware, but it would probably also lower the psychological barrier to ask for help. If the other learners are all immersed in their work they will probably not even notice the other learner getting help. :) Best regards - Steven
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