one thing that we have found helpful when tutoring/helping was to run around with a pen and a piece of paper and to write down the command that the participant would type to resolve an issue. this is 1) more silent and 2) clearer (it is sometimes difficult to type following a spoken description).
but two issues always remain: still a bit distracting for others, and still the risk that the participant misses the next possibly important topic while debugging possibly a detail. best greetings, radovan On Sat, Jan 6, 2018 at 12:23 PM Steven Koenig <[email protected]> wrote: > On 01/05/2018 11:55 PM, Peter Hoyt wrote: > > Hi, > > > > I recently was helping in a SWC workshop, with a (beginner) learner who > got lost. > > Instead of taking over the learners keyboard, I talked her through the > process. > > > > Even though I tried to be quiet, this turned out to be VERY distracting > to > > nearby learners (and they let me know it), and it's understandable. Has > anyone > > come up with a strategy to deal with this? For example if you could grab > the > > laptop and move to an empty spot in the back of the room where learners > can be > > talked to, without disturbing others? This seems distracting also, and > would > > only make the learner fall farther behind. > > Remote desktop applications so you can see the learner's desktop and (by > showing > with the cursor) explain the important parts on the screen. You can use > TeamSpeak/Mumble for transmitting your voice (learner needs headphones); > the > learner should probably only chat to not distract the others. > > I am aware that this approach requires at least two other pieces of > software and > one other piece of hardware, but it would probably also lower the > psychological > barrier to ask for help. If the other learners are all immersed in their > work > they will probably not even notice the other learner getting help. :) > > Best regards > - Steven > > _______________________________________________ > Discuss mailing list > [email protected] > http://lists.software-carpentry.org/listinfo/discuss
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