David, thanks a bunch for checking into this. <smile>
Regarding my understanding of the way Flash is rendered in Safari,
Benjamin tried to explain it to me a while back and I thought I had
it, but I obviously didn't! lol! But anyway, it's clear now, so no
biggie.
thanks for the compliment on the tone. <smile> I've really
enjoyed writing to Apple and am very glad that they take the time to
really show that they do listen. Whether they can solve a particular
issue or not, they at least hear one out, so I think that that also
helps my own communication style with them. It's a two-way street…
I just think it's important to approach people in the way that
befits respect and friendliness. <smile> It's how I like to be
approached.
These are people behind these email addresses, and I communicate
with them as I would anyone else I meet in my travels. <smile>
Anyway, blah blah blah!… lol! Enough from me for now!…
thanks for your note and have an awesome evening!…
Smiles,
Cara :)
On Feb 6, 2008, at 4:45 PM, David Poehlman wrote:
Hi CQ,
This is an excellent example of communicatin with the right tone and
specificity. I'm surprised they didn't answer your first questin
but went to the second one which I could have answered for you as
well. Since The adobe flash player is a 3rd party app and that is
what gets rendered in the browswer resulting in the content being
rendered, the third party rules apply.
To your first question though, I am going to look into this but I
wonder if changing the size of the vo cursor might help in this
instance or if perhaps the item chooser or links list might help?
On Feb 6, 2008, at 7:17 PM, Cara Quinn wrote:
Hi All, below is a note I just got back from Apple Accessibility
concerning an earlier note I'd sent them in regard to issues with VO
and Safari, including Flash content. I've included both the
response and original below and am wondering if I'm correct in my
thoughts about Flash elements within Safari?… I know it's been
chatted about here for a bit, but I really would appreciate your
opinions on my below points; Am I understanding it correctly?…
I do plan to correspond with Adobe, but I'd like to have all my
ducks in a row as it were. <smile>
Thanks so much for your time, and have a most wonderful evening!…
Smiles,
Cara :)
Begin forwarded message:
Hi Cara:
Thank you for notifying Apple about the issue you're having in
Safari. It's been forwarded to the engineers.
Regarding Flash, the solution is to have an accessible flash player
and for that, I encourage you to contact Adobe. Apple's been
asking them about this for a long time but I'm sure they would
appreciate hearing from you, the user, as well.
On Jan 27, 2008, at 3:47 PM, Cara Quinn wrote:
Hello, Thanks so much for your reply to my note, and for
forwarding my concerns along...
here is my second set of issues with VO which also centers around
Safari.
• When interacting with certain links, VO is unable to read the
entire text of the link. I.E. When searching in Google, if one
mistypes a search term or searches on something that Google
doesn't quite recognize, it may suggest an alternate spelling or
different term altogether. Unfortunately, with VO, I haven't
found a way to actually read the suggestion, so I don't know
whether to click on it or retype my query. As an example, say I
search for leather purses, and it comes out as 'leather pures.'
Google may then come back with a link which says 'Did you mean to
search for' - 'leather purses.'
'Leather purses' would be set apart as a link, however if I
interact with it, VO will only speak the first part of the link.
I.E. VO will only allow me to read up to 'leather' and not go any
further. So this unfortunately is a problem, especially when
there may only be subtle yet very important differences in
spelling that I may not be able to hear with speech, I.E. with
double letters in words or unfamiliar sounding names and such. So
the practical upshot is that I can't tell whether I should click
on the link or not, as I simply am stopped from reading all of
it. It can be especially difficult with longer sentences as well…
anyway, I do hope you can address this, as it is also important in
many other situations as well, including being able to spell out
words in long links or select text. This does happen in several
situations, but I thought I'd point you to Google as I can
reproduce this quite consistently...
• Flash in Safari with VO doesn't show up at all…
Well, the above says it all! :) I know that Flash content really
must be made accessible by the developer to a degree, however I
also know that even if a flash element isn't labeled, it does show
up to Safari as being present, so that it can be clicked on or
interacted with via the browser. Vo itself, can neither see the
Flash elements nor access them in any way. So it's as if Flash
buttons or links just don't exist at all. So what I'm wondering
is, -can these elements that Safari already can see, be shown to
VO? I.E. even if the author of the Flash content hasn't labeled
their buttons or such, can VO at least let the user know that a
flash button, link, movie, or some other Flash element is present
on the page?… Can Safari make these elements available to VO?…
This way, even if a visually impaired user doesn't know what a
Flash control does, they can at least click on it and find out.
And if it IS after-all, labeled properly by a Flash author, the
user would then be able to use the control...
I personally need this feature quite a lot, in my work, as the
sites that I frequent are really geared toward photogs / models
and have a lot of visual elements to them, including a lot of
Flash content. So I'll often need to be able to access a Flash
button or such, and regardless of whether I can read a buttons
label, I need to at least be able to click on it so that I can
access the content. Does this make sense?…
I do hope I've been clear enough and if not, please do feel free
to write me back with any questions and I'd be most happy to
clarify…
Have a terrific rest of your weekend and please do keep up the
fabulous work!!!…
Smiles,
Cara :) - MacBook 13.3 - 2.16 ghz intel - 1 gb ram - OS 10.5.1 -
latest ver of Safari
---
View my Online Portfolio at:
http://www.onemodelplace.com/CaraQuinn
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View my Online Portfolio at:
http://www.onemodelplace.com/CaraQuinn
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View my Online Portfolio at:
http://www.onemodelplace.com/CaraQuinn
