Hi Shaun, Apple has a general web page that allows you to check on product identifications, warranty status, and get links to support web pages for the product if you enter the serial number and your country.
The general problem was that for the iPod, this has been displayed in inaccessible format in iTunes on a summary page that VoiceOver can't navigate, and it's a pain to open the com.apple.ipod.plist file just to try to read off this information. However, if you have iTunes 7.6 (the latest version of iTunes), try using the instructions from the Apple Knowledge Base Article on "iPod: How to find the Serial Number" from http://docs.info.apple.com/article.html?artnum=60978 which gives instructions for both iPods and iPhones <begin excerpt> In iTunes 7.6 or later Hold down the Control key and choose Help > About iTunes (Windows) or iTunes > About iTunes (Mac). Release the Control key. As the iTunes and QuickTime version information scrolls, you will see the last connected iPhone's serial number and IMEI. Tips: Hold down the Option key (Shift key in Windows) to reverse the scrolling. Press the Space bar to pause the scrolling. You can copy this information onto the Clipboard and and paste it into a document. In Mac OS X, choose Edit > Copy (or Command-C). In Windows, press Control-C <end excerpt> With the serial number you can go to the Online Service Assistant page: http://www.apple.com/support/oss/ This is the general web page for checking warranty coverage, and will also identify each product according to the serial number you entered. You can either use item chooser and type "Serial" to find the match to your item, then VO-keys left arrow to read the description, or you can VO-keys+shift+W and listen to the whole window read out. They usual also provide a link to the support page for the identified item. Cheers, Esther On Feb 18, 2008, at 05:02PM, vashaun jones wrote: >Sorry, I wasn't good in math but I'm pretty sure it is a mini. It >isn't a shuffle because they don't have screens. I called Apple and >they said they don't sell them anymore and that all their Pods now >play video and this one has a screen but doesn't play video files. I >have other questions but I want to bounce this off you guys first.
