I got to the form from the Mac's Yahoo client. It said on the site for
screen reader users to use a specific link that I no longer have.
Then it said to fill out my name, e-mail address and telephone number
and a rep. would contact me in 24 hours. When they e-mailed me that
number was left and their she wrote.
On Mar 26, 2008, at 5:57 PM, Dan Keys wrote:
Hello,
Shaun, thanks for the info.
What is the link to this accessibility form? I've never seen it and
I am a Yahoo customer.
So if we just call this number they will set things up. Or is it
necessary to fillout the form and they reply then we call them back.
Dan
On Mar 26, 2008, at 2:10 PM, vashaun jones wrote:
Actually I just called them with the number they gave me less than
12 hours of filling out their online accessible form and the guy
set me up and flagged my account as being visually impaired and now
I don't have to worry about the verification process on any of
Yahoo's properties. The number is 866-458-8701
On Mar 26, 2008, at 4:39 PM, Bruins Fan wrote:
I tried to set up a yahoo account and they never responded to me.
Perhaps yahoo is accessible if you ever manage to set up an
account, though I don't think yahoo's solution to the captcha
issue works very well. They should consider implementing an audio
system like google's which lets the blind user create an account
totally indipendently.
Olivia
On Mar 26, 2008, at 5:22 AM, vashaun jones wrote:
Sorry you are right. They have a Mac client and yes you have to
leave a number and e-mail address for a rep. to contact you. I
didn't know they were horrible in getting back with their
customers. See http://messenger.yahoo.com/mac.php
On Mar 26, 2008, at 1:38 AM, Buddy Brannan wrote:
On Mar 26, 2008, at 12:27 AM, vashaun jones wrote:
The subject line says it all.
Well, it doesn't, really:
1) Are we talking about a Mac Yahoo IM client, the Yahoo Web
page, or what? And
2) Exactly how does Yahoo help the blind with account
verification? If their "help" is what it's been the past several
years (Leave a phone number and maybe someone will call you
back, someday, if you're in the U.S. and plant your mandrakes
during a full moon), that isn't much help. If, on the other
hand, they've actually implemented a reasonable system, or even
a halfway reasonable system (which would be an audible CAPTCHA),
that actually would be helpful.
--
Buddy Brannan, KB5ELV - Erie, PA
Phone: (814) 746-4502 or 888-75-BUDDY
Harnessing the power of Online Spending and Everyday Shopping to
Change Lives: See how, Together, We Can Change the World: http://www.powermall.info
