Dan Keys wrote:
I called the number for Yahoo and I was told that the only way they
could reset my security is to give them my birthday. However, because my
Yahoo was set up through my DSL company, Yahoo doesn't have my birthday.
Furthermore, the DSL is in my wife's name.
I'm not sure I follow. When you gave customer services your birthday,
did they say didn't have any birthday on file or did they say that the
birthday didn't match? If the account was set up via your wife's ATT
account, might the birthday on file be your wife's? What did Yahoo!
customer services actually suggest you do? Was it their idea to contact
AT&T, and if so what were AT&T supposed to do?
--
Benjamin Hawkes-Lewis
