Hi, Just want to say good for you for not letting this one go - it is really frustrating when people make inroads into accessibility and then don't do joined up thinking - if the list can offer any support in terms of petisions etc let me know I would be happy to sing
Julie -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Chris Gilland Sent: 21 July 2008 10:36 To: General discussions on all topics relating to the use of Mac OS Xby theblind Subject: Re: iTunes strange happening Jude, You're not alone my friend. My mom's over paranoid and won't accept the terms for me. She thinks that just because it asks for a credit card number to put on file, that means I'm autojatically gonna be charged. I tolder no, that is not the case, but she won't listen. So, I dono what to do. I don't have Leopard, so I can't use back to my Mac, and have someone remote into the system. Mike's gf and I tried IChat, but my version in Tiger of IChat doesn't seem to wanna let me add me.com addresses, but instead only .mac addresses. and AIM through IChat wouldn't let us do it. Apple due to quote: legality reasons won't remote in and help me. When I spoke with an ITunes product store specialist, they said in there exact words: The law, is the law, is the law. I asked them, when that part would be made accessible, and they said, well, that's so minor of a thing, just get over it, and get someone sighted, we could frankly care less to fix that part. the guy was extremely rude. When I threatened him with the ADA and told him, that by them not wishing to provide access, was their right, but when they sit here and say since I am blind, there is no reason for us people to use the ITunes store when there are many other legal music download services that would work... I told him, o, so, you're refusing purposefully to help the blind with things like this... He then very directly, said that is correct. Why should we? It's not worth us fixing it. We got bigger accessibility things to deal with to make you all happy. It's almost like he felt that we're doing them a burden by making things so accessible. Boy did that make me lose a lotta respect in them. I thought they were honestly doing it cause they wanted to. Not because they had to. In any rate, I took this complaint to my local nfb chapter, and I also took it to my local ACB chapter. Both of which are looking into this to see what we can do to fight this, and get that stupid window to be vo ready, as both organization chapters down here agree if they could make everything else work, then, this is stupid. why couldn't they make this work. I even told them, when he said, well the way that window works if we made it work, voice over would jump to it, but then vo up down left or right would then skip over all the content inside of it. I'm like, don't give me that BS. Have you never heard of interacting with an item? He's like, ok, so you bought a program that speaks to you what is on the screen? I'm like, no, I'm using voice over. He's like, o, you talk to your computer. OK, well, you need to go to the company who makes voice over so they can help you more. I'm like, you! idiot? You all! make voice over. It's built into your opporating system. This is why all you Apple certified technitions know your products. And why, you all clame to be committed to accessibility, thus, know your accessibility products, or, have folks there who for once, do. O, I was piss'ss'ssed! I dono, yall got any comments on this? Chris. ! ----- Original Message ----- From: "Jude DaShiell" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Sunday, July 20, 2008 9:25 PM Subject: iTunes strange happening >I went to listen to an episode of the screenless switchers podcast earlier >tonight. First time I had tried that with this version of Itunes. I got >asked for credentials so gave the iTunes store my .mac address and password >and was told those credentials had never been seen by the store before; >then I was given the option to review my credentials or cancel so I hit the >review button because I didn't want to cancel the listening session. >Strangely, my credentials and account did not appear on the screen again, >but the screenless switchers podcast began to play. I'm pretty certain I >still don't have an iTunes account nor will I have one until someone gets >through that captta for me but this was an interesting thing to have had >happen. > > >
