I was surprised to read about this.
I have dealt with apple for various things over the last couple of months and have found them to be extremely helpful and responsive. They are one of the few companies who don't freak out when they hear I'm blind and using a screen reader and tell me to get sighted help. Instead, every apple agent I have spoken with has been responsive and helpful, sometimes even going so far as attempting to replicate the problems I was having using voiceover.
Olivia

On Jul 21, 2008, at 7:26 AM, David Poehlman wrote:

write:
[EMAIL PROTECTED]
and state your experience. the person you dialogued with should be fired.

----- Original Message -----
From: "Chris Gilland" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:23 AM
Subject: Re: iTunes strange happening


Well, we're actually doing that too, David.

Chris.


----- Original Message -----
From: "David Poehlman" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS Xby
theblind" <[email protected]>
Sent: Monday, July 21, 2008 7:06 AM
Subject: Re: iTunes strange happening


I can tell you for a fact that this is not what apple is about. They have committed to acessibility and because one person says this or that does
not
make it so.  What you should do is take this to apple corporate.









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