Oh my gosh, it's like they don't know their own product, good that you
went to your nfb and acb chapters, Apple should dfinitely be looking
into making this area of ITunes accessible, since ITunes is one of the
biggest places to purchase music from.
On Jul 21, 2008, at 5:36 AM, Chris Gilland wrote:
Jude,
You're not alone my friend.
My mom's over paranoid and won't accept the terms for me. She
thinks that just because it asks for a credit card number to put on
file, that means I'm autojatically gonna be charged. I tolder no,
that is not the case, but she won't listen. So, I dono what to do.
I don't have Leopard, so I can't use back to my Mac, and have
someone remote into the system. Mike's gf and I tried IChat, but my
version in Tiger of IChat doesn't seem to wanna let me add me.com
addresses, but instead only .mac addresses. and AIM through IChat
wouldn't let us do it. Apple due to quote: legality reasons won't
remote in and help me. When I spoke with an ITunes product store
specialist, they said in there exact words: The law, is the law, is
the law. I asked them, when that part would be made accessible, and
they said, well, that's so minor of a thing, just get over it, and
get someone sighted, we could frankly care less to fix that part.
the guy was extremely rude. When I threatened him with the ADA and
told him, that by them not wishing to provide access, was their
right, but when they sit here and say since I am blind, there is no
reason for us people to use the ITunes store when there are many
other legal music download services that would work... I told him,
o, so, you're refusing purposefully to help the blind with things
like this... He then very directly, said that is correct. Why
should we? It's not worth us fixing it. We got bigger
accessibility things to deal with to make you all happy. It's
almost like he felt that we're doing them a burden by making things
so accessible. Boy did that make me lose a lotta respect in them.
I thought they were honestly doing it cause they wanted to. Not
because they had to. In any rate, I took this complaint to my local
nfb chapter, and I also took it to my local ACB chapter. Both of
which are looking into this to see what we can do to fight this, and
get that stupid window to be vo ready, as both organization chapters
down here agree if they could make everything else work, then, this
is stupid. why couldn't they make this work. I even told them,
when he said, well the way that window works if we made it work,
voice over would jump to it, but then vo up down left or right would
then skip over all the content inside of it. I'm like, don't give
me that BS. Have you never heard of interacting with an item? He's
like, ok, so you bought a program that speaks to you what is on the
screen? I'm like, no, I'm using voice over. He's like, o, you talk
to your computer. OK, well, you need to go to the company who makes
voice over so they can help you more. I'm like, you! idiot? You
all! make voice over. It's built into your opporating system. This
is why all you Apple certified technitions know your products. And
why, you all clame to be committed to accessibility, thus, know your
accessibility products, or, have folks there who for once, do. O, I
was piss'ss'ssed!
I dono, yall got any comments on this?
Chris.
!
----- Original Message ----- From: "Jude DaShiell" <[EMAIL PROTECTED]
>
To: <[email protected]>
Sent: Sunday, July 20, 2008 9:25 PM
Subject: iTunes strange happening
I went to listen to an episode of the screenless switchers podcast
earlier tonight. First time I had tried that with this version of
Itunes. I got asked for credentials so gave the iTunes store
my .mac address and password and was told those credentials had
never been seen by the store before; then I was given the option to
review my credentials or cancel so I hit the review button because
I didn't want to cancel the listening session. Strangely, my
credentials and account did not appear on the screen again, but the
screenless switchers podcast began to play. I'm pretty certain I
still don't have an iTunes account nor will I have one until
someone gets through that captta for me but this was an interesting
thing to have had happen.
