I agree Dan. It's pathetic.
Chris.
----- Original Message -----
From: "Dan Eickmeier" <[EMAIL PROTECTED]>
To: "General discussions on all topics relating to the use of Mac OS X by
theblind" <[email protected]>
Sent: Monday, July 21, 2008 4:15 PM
Subject: Re: iTunes strange happening
Oh my gosh, it's like they don't know their own product, good that you
went to your nfb and acb chapters, Apple should dfinitely be looking into
making this area of ITunes accessible, since ITunes is one of the biggest
places to purchase music from.
On Jul 21, 2008, at 5:36 AM, Chris Gilland wrote:
Jude,
You're not alone my friend.
My mom's over paranoid and won't accept the terms for me. She thinks
that just because it asks for a credit card number to put on file, that
means I'm autojatically gonna be charged. I tolder no, that is not the
case, but she won't listen. So, I dono what to do. I don't have
Leopard, so I can't use back to my Mac, and have someone remote into the
system. Mike's gf and I tried IChat, but my version in Tiger of IChat
doesn't seem to wanna let me add me.com addresses, but instead only .mac
addresses. and AIM through IChat wouldn't let us do it. Apple due to
quote: legality reasons won't remote in and help me. When I spoke with
an ITunes product store specialist, they said in there exact words: The
law, is the law, is the law. I asked them, when that part would be made
accessible, and they said, well, that's so minor of a thing, just get
over it, and get someone sighted, we could frankly care less to fix that
part. the guy was extremely rude. When I threatened him with the ADA
and told him, that by them not wishing to provide access, was their
right, but when they sit here and say since I am blind, there is no
reason for us people to use the ITunes store when there are many other
legal music download services that would work... I told him, o, so,
you're refusing purposefully to help the blind with things like this...
He then very directly, said that is correct. Why should we? It's not
worth us fixing it. We got bigger accessibility things to deal with to
make you all happy. It's almost like he felt that we're doing them a
burden by making things so accessible. Boy did that make me lose a
lotta respect in them. I thought they were honestly doing it cause they
wanted to. Not because they had to. In any rate, I took this complaint
to my local nfb chapter, and I also took it to my local ACB chapter.
Both of which are looking into this to see what we can do to fight this,
and get that stupid window to be vo ready, as both organization chapters
down here agree if they could make everything else work, then, this is
stupid. why couldn't they make this work. I even told them, when he
said, well the way that window works if we made it work, voice over
would jump to it, but then vo up down left or right would then skip over
all the content inside of it. I'm like, don't give me that BS. Have
you never heard of interacting with an item? He's like, ok, so you
bought a program that speaks to you what is on the screen? I'm like,
no, I'm using voice over. He's like, o, you talk to your computer. OK,
well, you need to go to the company who makes voice over so they can
help you more. I'm like, you! idiot? You all! make voice over. It's
built into your opporating system. This is why all you Apple certified
technitions know your products. And why, you all clame to be committed
to accessibility, thus, know your accessibility products, or, have folks
there who for once, do. O, I was piss'ss'ssed!
I dono, yall got any comments on this?
Chris.
!
----- Original Message ----- From: "Jude DaShiell"
<[EMAIL PROTECTED]
>
To: <[email protected]>
Sent: Sunday, July 20, 2008 9:25 PM
Subject: iTunes strange happening
I went to listen to an episode of the screenless switchers podcast
earlier tonight. First time I had tried that with this version of
Itunes. I got asked for credentials so gave the iTunes store my .mac
address and password and was told those credentials had never been seen
by the store before; then I was given the option to review my
credentials or cancel so I hit the review button because I didn't want
to cancel the listening session. Strangely, my credentials and account
did not appear on the screen again, but the screenless switchers
podcast began to play. I'm pretty certain I still don't have an iTunes
account nor will I have one until someone gets through that captta for
me but this was an interesting thing to have had happen.
