I'm not having any trouble accessing the ITunes store. I even created an account for someone today.
----- Original Message ----- From: "Janet and Felix *" <[EMAIL PROTECTED]> To: "General discussions on all topics relating to the use of Mac OS X by theblind" <[email protected]> Sent: Sunday, September 14, 2008 3:25 PM Subject: Setting up new user account for troubleshooting Thank you Esther! I'll be a more than a few folks here can benefit from this self-testing technique. Thanks. yes, we have Leopard. haven't tried to access iTunes Store yet today. I'm sure that's it, the ITunes store must be swamped with new nano 4G users right now. janet, & Felix ---------------------------------------- > From: [EMAIL PROTECTED] > To: [email protected] > Subject: Re: Progress on the iTunes Menu problem > Date: Sat, 13 Sep 2008 21:00:34 -1000 > > Hi, > > There are reports on the Apple Discussion forums that a number of > people are having difficulty accessing the iTunes Store right now, so > I think your problem may be fixed. The access problem appears to be > related to server load. You may not need to create another account, > but I'll search for the instructions from Apple. > > Here are Apple's instructions on how to create a new user account: > > http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html > > (i've given you the instructions for Leopard, which I think is what > you're using. I only started using Leopard a couple of weeks ago > myself.) > > Cheers, > > Esther > > On Sep 13, 2008, at 7:59 PM, Janet and Felix * wrote: > >> >> Esther, just wanted to let you know that we did figure it out, and >> yes, going into the user folder to Library to Preferences to >> com.apple.iTunes.plist and moving it to desktop, then opening >> iTunes, yes, it did as a whole slew of questions, but then when it >> opened, YEA! Then menu was back to normal! it would not open the >> iTunes store though. got to try again. We may have a new problem. >> For now, the old plist is still on Felix's desktop. gotta figure >> out now why iTunes won't open. We tried twice. don't know. Then >> we'll toss out the old plist. >> >> Oh, *sigh* we were unable to figure out how to open a new user for >> his computer. I'm embarrassed at asking for help with what is >> probably a pretty simple process. What the heck. How is that done?! >> >> Thanks again so much for your help!! >> >> janet, & Felix >> >> > >
