Re: Apple Store bad experiences

[John Denning]

I believe I mentioned how I received a reply from [EMAIL PROTECTED] 
. That was great. Today I had a call from the manager of the Lenox GA  
apple store to one apologize and to get some more detail. She also  
wants to be sure it doesn't happen again. She was disappointed that  
the sales person didn't call an expert about Aperture as there was one  
on duty at the time.

I don't believe apple wants to give bad service. When we get bad  
service we do need to make that known at a higher level.


    - JD -
John Denning
AIM: [EMAIL PROTECTED]
A+ MCSA MCSE
And glad to be a Mac snob again!
Roswell, GA