Hi Randy, Olivia, Dan, and Others,

First, thanks, Randy for your comments about turning mouse cursor tracking off in this and in other threads discussing iTunes focus glitches. I think there are possibly multiple problems here, though, starting with Dan's reported difficulties:


On Sep 25, 2008, at 1:29 AM, Dan wrote:

Hello All,
This evening I was at the iTunes store from iTunes. I used the power search and put in the title I was looking for and selected audio books.
Now the strange stuff starts.
1. I VO Arrowed to the right to iTunes Store HTML and interacted with it. Then I started moving along the search area. However, I couldn't get out of the edit space where the title was listed. It just keeps knocking me back to one of the edit areas. Then I tabbed to the songs list and then the darned thing started stuttering like crazy. It was trying to say "song list." But it just kept going "SSSSSSSSSSSSSSSSSSSSSSSS."
I started having this problem after the latest Java update.
Anyone have any thoughts or suggestions?
Thanks in advance. Dan



Dan, is this the Java update for Mac OS X 10.5 Update 2 that was just released (24 September 2008)? If so, I haven't applied it yet. It's described in this document:

http://support.apple.com/kb/HT2733

and a note on Apple's Java pages states that the update "improves stability, memory usage, and correctness."

As I recall, you usually (or used to in Tiger) leave your mouse cursor tracking off? (Just to clear up that issue). First, if you don't have mouse cursor tracking off, turn it off here.

I understand the problems that Randy and Olivia describe for the iTunes Sore and how turning cursor tracking off might help -- in those cases moving to the songs table accesses items that are in a scrolling window outside the display range, so making the mouse cursor track items that are off the scrolling area would force it to try to scroll the window to track focus, and that action could cause the stuttering. I also understand that turning mouse cursor tracking on or off did not seem to solve other more general focus-related glitches that I've seen (not just in iTunes, and also instances of iTunes use that do not involve the iTunes Store), so I think this whole issue of the glitchy focus is a separate problem.

Can you check whether turning your Mouse Cursor off helps with this problem? It is a known (and understandable) problem. If it does not fix things for you we may have to look into what changed with the Java release.

Cheers,

Esther

On Sep 25, 2008, at 3:52 AM, Randy Stegall wrote:

I had to turn mouse cursor tracking off within the VoiceOver Utility and that solved the focus and stuttering problems in itunes.

Randy
On Sep 25, 2008, at 4:55 AM, UCLA Bruins Fan wrote:

interesting. I've had the same thing on ocasion and simply quitting itunes and restarting it does the trick.
Olivia







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