Hello Esther.
First of all, thanks for the Java document. In answer to your Java
question, it is the latest Java update for OS X 10.5.5 that came out
this week.
Normally in iTunes I leave both mouse tracking options off. I only use
them when making an actual purchase. Or at least I did in iTunes 7.
Still playing around with that a bit more.
Dan
On Sep 25, 2008, at 7:41 AM, Esther wrote:
Hi Randy, Olivia, Dan, and Others,
First, thanks, Randy for your comments about turning mouse cursor
tracking off in this and in other threads discussing iTunes focus
glitches. I think there are possibly multiple problems here, though,
starting with Dan's reported difficulties:
On Sep 25, 2008, at 1:29 AM, Dan wrote:
Hello All,
This evening I was at the iTunes store from iTunes. I used the
power search and put in the title I was looking for and selected
audio books.
Now the strange stuff starts.
1. I VO Arrowed to the right to iTunes Store HTML and interacted
with it. Then I started moving along the search area. However, I
couldn't get out of the edit space where the title was listed. It
just keeps knocking me back to one of the edit areas.
Then I tabbed to the songs list and then the darned thing started
stuttering like crazy. It was trying to say "song list." But it
just kept going "SSSSSSSSSSSSSSSSSSSSSSSS."
I started having this problem after the latest Java update.
Anyone have any thoughts or suggestions?
Thanks in advance. Dan
Dan, is this the Java update for Mac OS X 10.5 Update 2 that was
just released (24 September 2008)? If so, I haven't applied it yet.
It's described in this document:
http://support.apple.com/kb/HT2733
and a note on Apple's Java pages states that the update "improves
stability, memory usage, and correctness."
As I recall, you usually (or used to in Tiger) leave your mouse
cursor tracking off? (Just to clear up that issue). First, if you
don't have mouse cursor tracking off, turn it off here.
I understand the problems that Randy and Olivia describe for the
iTunes Sore and how turning cursor tracking off might help -- in
those cases moving to the songs table accesses items that are in a
scrolling window outside the display range, so making the mouse
cursor track items that are off the scrolling area would force it to
try to scroll the window to track focus, and that action could cause
the stuttering. I also understand that turning mouse cursor
tracking on or off did not seem to solve other more general focus-
related glitches that I've seen (not just in iTunes, and also
instances of iTunes use that do not involve the iTunes Store), so I
think this whole issue of the glitchy focus is a separate problem.
Can you check whether turning your Mouse Cursor off helps with this
problem? It is a known (and understandable) problem. If it does
not fix things for you we may have to look into what changed with
the Java release.
Cheers,
Esther
On Sep 25, 2008, at 3:52 AM, Randy Stegall wrote:
I had to turn mouse cursor tracking off within the VoiceOver
Utility and that solved the focus and stuttering problems in itunes.
Randy
On Sep 25, 2008, at 4:55 AM, UCLA Bruins Fan wrote:
interesting. I've had the same thing on ocasion and simply
quitting itunes and restarting it does the trick.
Olivia