I just thought of a great way to make users and developers lives much simpler.
Instead of forcing the user to learn all the intricate details of computer
jargon, and instead of forcing developers to try to interperet every
mis-communication of a users lack of knowledge;...
How about instead, integrating either an open-source, or hand made screen
capture utility directly into the OOo component platform, as a seperate
component that would be called directly from within resident memory?
This way. When person needs to file an issue, they can walk through the steps,
capturing the relevant screen views, and then fill out a relevant error report,
referencing those screen shots, and tell the developers "Hey. This is what
happened. Here's the visual in case I dont' know what I'm talking about"
After the screen captures have been made, they can be automaticaly packaged
into a zip file and left on the persons desktop or in the "My documents"
folder, or in the same folder as their project, and they can attach it to an
issue :)
Good idea? Bad Idea?
Rigel
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