Steve Kopischke wrote:
I believe this happens because the network of individuals has little in the way of recognition
Can you think of any idea to improve the ammount of recognition volunteers get?
Let's forget about details like feasibility and practicality. Let's just brainstorm some ideas for a moment.
Free OOo Conference registration? T-Shirts?
Some requirements would have to exist, but these would be good starts.
Let's see... maybe if we had a way to get users ("customers") to rate the help they got in terms of knowledge, helpfullness and friendliness. And we had hall of fame for the top support people on the list.
I like this idea. :)
Have several support lists, for several categories. For example: installation, writer, calc, draw, impress, base and other.
The reason I don't really like this, is that it would:
a) Feel like less of community, imagine if we had a separate authors list for each guide.
b) I learn A LOT from posts in the users list and I would hate to miss good information.
Okay, this doesn't address the "recognition" part. But it would address the volume problem. It could also, potentially, improve the over-all atmosphere of the list, by making the contents more relevant.
For volume, maybe somehow there could be like hired moderators (I don't know if CPH gets paid, but I don't think so) or maybe more moderators, and one of there jobs could be to post links to FAQs for the common question. Like, how do I increase the number of files in my recent files list. They could post the link for FAQ and that post would never make the list.
-- Peter Kupfer -- Using OOo since 'OO4 [EMAIL PROTECTED]
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