At 05/17/05 04:08, you wrote:
On Mon, 2005-05-16 at 21:29 -0700, Chris Benatar wrote:
> I am working in a company that is currently doing the move from MSO to
> OO.o and am involved in attempting to mitigate the impact of the change
> WRT document conversion.

> Users are typically reluctant to change from what they know

So there is a management of change issue.

> If you think of it from a corporate perspective, it is a high risk to
> make any change and to do so knowing that you are going to encounter
> conversion issues feels like career suicide.

Or if managed properly competitive advantage. Businesses that take no
risks rarely last. The issue is whether the risk assessment was done and
the negatives fully mitigated through advanced planning. If a company is
highly dependent on MSO macros, migration should take that into account
and that could well mean delaying, OTOH if macros are of only minor
importance or there is just one or two key ones, invest in getting them
changed first.

<snip>


It isn't that simple. I work in the defense industry. My company doesn't use macros all that much, although the ones we do use are critical to some of our procedures (bid generation, for instance). However, our use of the office suite that we use is dictated by our customer. Our docs must be 100% compatible with their office suite. Not nearly so, with only a couple of minor tweaks that don't appear needful until our customer receives them--100% compatible before they leave our facility. Three years ago we finally got them to move from Word 97 to Word 2000. Word 97 was good enough for their needs; why should they upgrade? We wanted them to because we wanted the bells and whistles. Note that we didn't need the bells and whistles any more then our customer did, we just wanted them. Ultimately, they moved to Word 2000 (and to Office 2000) because their customer--the Feds--thought the bells and whistles were pretty gee whiz, too.

Eric Hines



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