On Sat, 2005-05-21 at 17:01 +0200, Mathias Bauer wrote:

> I think you and Chad take your personal experience too seriously.

There is a marketing issue in all this. If people have a file problem
with MSO they will tend to say "oh, that's just bad luck, all technology
has some peoblems and I just have to live with it". If they hit the same
or similar problem with OOo after a recent migration they are likely to
say "I should have kept with MSO this new thing doesn't work properly."
I have come across this with migrations several times. Ordinary end
users don't like change so this is a marketing problem until OOo becomes
the norm. There is no simple answer but we should be aware of the issue
and be able to provide information such as the fact that MS don't have
perfect file interchange between versions. Some people use MS Works and
I should think the file interchange between OOo20 and all versions of MS
Office is better than between Works and MSO but intuitively many people
would believe that file transfer between Works and MSO would be better
because they are both MS products.
-- 
Ian Lynch <[EMAIL PROTECTED]>
ZMSL


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