tora - Takamichi Akiyama wrote:
--
Hi Avraham,

Avraham Hanadari wrote:
 > I really appreciate your efforts. You have taken a very long and
 > difficult path to discover what I said in the first place.

That is really my pleasure. For some reasons, I have been working around PDF export to customize it being in behalf of my customer. When I was working with a debugger looking into PDF export, I coincidently read your initial e-mail, which gave me a good intention.

 > Your good will and good intentions are much appreciated, but it is
 > evident that the problem cannot be solved, at least for the present.

As NoOp has suggested in his/her previous e-mail,

NoOp wrote:
> <http://wiki.services.openoffice.org/wiki/Documentation/How_Tos/Starting_With_a_Clean_Installation>

In case of data corruption in the user settings data, removal of it sometimes makes OpenOffice.org come back to work.

 1. Exit OpenOffice.org.
 2. Exit Quickstarter. [1]
3. With Explorer, open the folder in which the user settings data resides. [2] e.g. C:\Documents and Settings\<username>\Application Data\OpenOffice.org<release>\
 4. Move the folder "user" to the Desktop or somewhere else.
5. Start OpenOffice.org and set it up again, i.e. accepting the license, ...

During executing File - Export as PDF, settings specified by a user in the dialog "PDF Options" will be stored in the file [3] as the default settings for later use. In addition to the settings, lots of settings are kept in the "registry" or "config" folders. Corruption of the settings data might cause malfunctions of OpenOffice.org.

[1] http://wiki.services.openoffice.org/wiki/Documentation/OOoAuthors_User_Manual/Getting_Started/Using_the_Quickstarter_under_Windows [2] http://documentation.openoffice.org/HOW_TO/misc/Troubleshooting_guide.html#13.Repeatedly%20prompted%20to%20register|outline
[3] ...\registry\data\org\openoffice\Office\Common.xcu

If that works for you, please keep the folder with the corruption data for identifying the primary cause. I, however, would not recommend uploading the content of the folder in your web site since the folder might includes sensitive information.

Tora

I know how to remove the user data. I have done it several times, and afterwards the PDF function works. I still want to know where in those user files the setting is that enables or dis-enables the PDF function. None of the OOo experts who have kindly suggested solutions over the past couple of years seems able to tell me. OOo grew into this snaggle. Perhaps it will grow out of it as well.
Avraham


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