On Sat, 17 Oct 2009, Mike Scott wrote:
IMO I think the lists should stop pretending to newbies to be a help desk. They're not, and never will be. In the long run, I don't think it's helpful to those newbies; and it's potentially harmful to OOo's standing when the "help desk" cannot provide the instant answers they want (/especially/ when pointed in our direction by unscrupulous vendors of wrapped-up versions of OOo wanting to offer support on the cheap to their often-duped paying customers).
In all the time I have been lurking on the discuss and users lists I have never known them to pretend to be help desks. Not sure where you got that idea from. Can you cite some examples?
-- Bob Holtzman Key ID: 8D549279 "If you think you're getting free lunch, check the price of the beer" --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
