Paul wrote:
....
Obviously this (moderator forced unsub) will only be done under extreme
circumstances since I'm sure everyone will agree that getting users to
understand what they have done and to unsub themselves is still the
preference.

One issue (at least on 'users') is that some subscribed users claim never to have subscribed. A seeming impossibility, and presumably they're either /very/ forgetful, or they've shared their email address with someone.

There is another possibility to deal with the situation. I suggested on 'users' a while ago (meeting with an unexpected lack of enthusiasm) that an auto-responder might be constructed (maybe even independently of the actual lists) that (a) would pick out messages from unsubscribed users and respond with a likely simple help message plus further info on using the list, and (b) could pick out any obvious 'please unsubscribe me' messages and send the necessary list unsub email (obviously the user would still need to confirm this though).

Quite a bit of up-front effort to get going in a responsible way, but might be beneficial in the longer term. Or am I missing something?



I will continue to monitor both lists, but no action will be taken until
plenty of discussion has been had.

Let me know if there are any queries.

/paul




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