I changed my code but the same thing happens. The download gets cut off
(occasionally they work) or stuck. Tested on several computers behind
different networks. Internet connectivity is pretty much officially ruled
out ...

The behavior is like the download gets stuck at 1.something mb for a 5.22mb
file. After some time the download closes like it is complete
(automatically) and we end up with an incomplete audio file. So strange ...
I wonder if it could be a "RequestTimeOut" thing or something.

This is the code I'm now using (changed per feedback I received). Notice the
content-disposition is now "attachment" and the mime type is set to
"audio/mpeg". Didn't seem to help.

<cftry> 
                <CFHEADER NAME="Content-Disposition" VALUE="attachment;
filename=audio_#url.donorid#.mp3">
                <cfcontent file="#application.path_audio##url.donorid#.mp3"
type="audio/mpeg">              
                <cfcatch>
                        <span style="color: red">There was a problem
downloading the file. The file name may be missing from the server.  Please
alert the website administrator.</span>                 
                        <cfabort>
                </cfcatch>
                </cftry>

Any thought as to possible reasons the downloads are getting cut off would
be greatly appreciated. 

D  

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven Ross
Sent: Wednesday, August 08, 2007 1:02 PM
To: [email protected]
Subject: Re: [ACFUG Discuss] strange issue with cfcontent

cfcontent is designed to do exactly what you are doing. If you are seeing it
cut off the download that is definately unexpected. I would definately try
changing the content disposition to attachment.


On 8/8/07, Dusty Hale <[EMAIL PROTECTED]> wrote:
> Also could it be that cfcontent is not such a good approach for doing 
> what I described. Basically keeping the files out of the webroot for 
> security. Is there another better approach. Maybe create a process 
> that temporarily creates a folder and copy of the file for a normal 
> direct link to download and then wipe it off after a time. That was just a
quick thought.
>
> Dusty
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Steven 
> Ross
> Sent: Wednesday, August 08, 2007 12:46 PM
> To: [email protected]
> Subject: Re: [ACFUG Discuss] strange issue with cfcontent
>
> doh, shoulda caught that... there still may be issues with it 
> depending on the users browser settings. We have seen quicktime do 
> some funky stuff with forcing the playing of an mp3 in the browser 
> instead of downloading the file.
>
> On 8/8/07, Justin Haygood <[EMAIL PROTECTED]> wrote:
> >
> >
> >
> >
> > Normally.. using "attachment" instead of "inline" in the 
> > Content-Disposition header.
> >
> >
> >
> >
> >
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dusty 
> > Hale
> >  Sent: Wednesday, August 08, 2007 12:31 PM
> >  To: [email protected]
> >  Subject: [ACFUG Discuss] strange issue with cfcontent
> >
> >
> >
> >
> >
> > I've recently run into a rather strange issue with the use of 
> > cfcontent (I think). Here is a description of what is happening:
> >
> >
> >
> >
> >
> > 1. cfcontent is used to serve downloadable audio and video files 
> > that reside outside of the webroot. This of course is for security 
> > reasons being that the users have to purchase the files. A common 
> > technique I've used successfully in the past.
> >
> >
> >
> >
> >
> > 2. The files being downloaded don't seem to always come through 
> > complete and it's almost like the download is being cut off for some 
> > reason. Sometimes it works, sometime it doesn't.
> >
> >
> >
> >
> >
> > 3. It almost seems like client connectivity issues and I was 
> > convinced of that until it started happening to me when testing and 
> > now user's of the site report the same thing including the "client" 
> > (not client machine but my client).
> >
> >
> >
> >
> >
> > 4. I used Adobe connect this morning to share screens with my client 
> > this morning so I see hands on the problem on their computer and saw 
> > something else really strange. She was clicking to download the 
> > file, the file open in Windows Media rather than a normal download 
> > (I assume this was set up as her default player for mp3 files). I 
> > asked her to right click and choose "Save Target As" to ensure she 
> > was actually
> downloading it and not streaming it.
> > This always works fine for me but when she does that, it then 
> > downloads the .cfm file rather than the mp3 file (I can't reproduce 
> > that
> on my machine).
> > She is using Windows 2000 OS.
> >
> >
> >
> >
> >
> > 5. The site is hosted on a shared server at HostMySite.com. HMS 
> > support seemed to think the server it was on maybe was low on cf 
> > resources and that cfcontent was putting together  bad files for 
> > downloads. Again sometime the downloads work fine, sometimes they 
> > don't. We moved the site to a different server they said had plenty 
> > of CF resources. However, this did not solve the problem and it 
> > continues to happen on the new server
> >
> >
> >
> >
> >
> > I've now spent several days troubleshooting and am getting nowhere :(.
> > If someone has any insight as to why this might be happening, please 
> > share. I think some discussions on the use of cfcontent for secure 
> > downloads is probably a good topic for discussion anyway. Proper 
> > ways to successfully do it?
> >
> >
> >
> >
> >
> > Last but not least here is a code example from my app:
> >
> >
> >
> >
> >
> > <cftry>
> >    <CFHEADER NAME="Content-Disposition" VALUE="inline; 
> > filename=audio_#url.donorid#.mp3">
> >    <cfcontent
> > file="#application.path_audio##url.donorid#.mp3"
> > type="application/unknown">
> >    <cfcatch>
> >     <span style="color: red">There was a problem downloading the file.
> > The file name may be missing from the server.  Please alert the 
> > website administrator.</span>
> >     <cfabort>
> >    </cfcatch>
> >    </cftry>
> >
> >
> >
> >
> >
> > Also one other thing. Is there a way to use cfcontent so that it 
> > forces an audio or video file to actually download to a selected 
> > location. When user's default media players are set up for mp3, it 
> > generally just opens the file and starts playing. I want to somehow 
> > ensure that the file is fully downloaded to a selected area (that 
> > the user selects) before they start playing it and getting confused. 
> > In other
> words, a "normal download" file.
> > Hope that doesn't seem confusing.
> >
> >
> >
> >
> >
> > I greatly look forward to discussing and/or hearing any feedback on 
> > the issue.
> >
> >
> >
> >
> >
> > Regards to everyone,
> >
> >
> >
> >
> >
> > Dusty
> >
> >
> >
> >
> >
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>
> --
> Steven Ross
> web application & interface developer
> http://www.zerium.com
> [mobile] 404-488-4364
> [fax] 267-482-4364
>
>
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--
Steven Ross
web application & interface developer
http://www.zerium.com
[mobile] 404-488-4364
[fax] 267-482-4364


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