I am not much of a server admin but I am having an issue with another
application I inherited recently.  This application is basically a help desk
app in which someone enters a ticket into the system and then sends them a
confimation email.  This works fine as long as the user is on our network,
but if the user is NOT on our network, they don't recieve the email.  I know
this has to be some silly setting somewhere, could someone please tell me
where?

Thanks in advance,
Jeff



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