Actually, I'd be more suspect that your mail server itself is not allowing
this.  Read up on mail server authentication in general, and then
specifically how coldfusion can be set up in conjunction with the mail
server.  Exchange for example will allow internal emails, but blow outside
if you're not authenticated, depending on how the admin set it up
ofcourse.

> I am not much of a server admin but I am having an issue with another
> application I inherited recently.  This application is basically a help
> desk
> app in which someone enters a ticket into the system and then sends them a
> confimation email.  This works fine as long as the user is on our network,
> but if the user is NOT on our network, they don't recieve the email.  I
> know
> this has to be some silly setting somewhere, could someone please tell me
> where?
>
> Thanks in advance,
> Jeff
>
>
>
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