I'm running Windows 7 - 64 bit.  I was able to play the first video once.
Closing the document & killing any acrobat process would not let me view it
again.  It looked good, but I didn't try frame by frame clicking - and can't
get it back to test.

The second video also looked fine - even frame by frame.

Hope this helps!

On Fri, Jun 11, 2010 at 5:25 PM, Peyton Todd <[email protected]> wrote:

> Hello all,
>
> I know you're Cold Fusion types, but as loyal Adobe stalwarts, any chance a
> few of you who have Win 7 PCs could test an Adobe Acrobat problem I have?
> (It would be great to know the results for Mac users, too.)
>
> It's that the video clips I embed in my research papers on American Sign
> Language (ASL) do not show properly in my new Windows 7 (64-bit version) PC.
> If I embed them the new way (converted to flash files) the result is ugly
> (big black border), and important functionality is lost (no frame-by-frame
> movement).
>
> If I embed them the legacy way (relying upon the relevant downloaded app to
> show them - Quicktime in my case) the result is worse: the controls
> disappear from the floating window, with an ugly black bar where they should
> be. This happens both via the legacy route in Acro Pro 9 and in PDFs made in
> Acro Pro 8.
>
> What I need to know is:  IS IT JUST MY WIN 7 PC THAT HAS THE PROBLEM, OR
> EVERYONE ELSE'S?
>
> You can test this by opening the attached PDF, which I have prepared using
> the new Adobe Acrobat version 9 Pro Extended.
>
> The legacy way still works fine on my Windows XP PC, whether the PDF was
> built in Acro Pro 8 or Acro Pro 9. But more and more readers of my papers
> will be switching to Windows 7 as time goes by. The present system will be a
> catastrophe for my research unless the problem happens to be specific to my
> particular Win 7 PC.
>
> Thanks,
>
> Peyton
>
> P.S. One-frame-at-a-time viewing is crucial for understanding my research!
>
> P.P.S. Of course, I have in mind testing it in Adobe Acrobat Reader, not
> Acrobat itself. (The problem is the same either way.)
>

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