Thanks, Dawn, that did help, especially the second part, if it means the problem lies with my particular Win 7 PC. Just to be clear: you saw the controls at the bottom, and you were able to click on the far righthand arrow to cause the video to move forward one frame at a time, correct?
Also, when you say the first part looked good, do you mean it WASN'T surrounded by a thick black border? Thanks, Peyton ________________________________ From: Dawn Hoagland <[email protected]> To: [email protected] Sent: Fri, June 11, 2010 6:36:34 PM Subject: Re: [ACFUG Discuss] Guinea Pigs to Test an Adobe Acrobat Problem? I'm running Windows 7 - 64 bit. I was able to play the first video once. Closing the document & killing any acrobat process would not let me view it again. It looked good, but I didn't try frame by frame clicking - and can't get it back to test. The second video also looked fine - even frame by frame. Hope this helps! On Fri, Jun 11, 2010 at 5:25 PM, Peyton Todd <[email protected]> wrote: > >Hello all, > >I know you're Cold Fusion types, but as loyal Adobe stalwarts, any chance a >few of you who have Win 7 PCs could test an Adobe Acrobat problem I have? (It >would be great to know the results for Mac users, too.) > >It's that the video clips I embed in my research papers on American Sign >Language (ASL) do not show properly in my new Windows 7 (64-bit version) PC. >If I embed them the new way (converted to flash files) the result is ugly (big >black border), and important functionality is lost (no frame-by-frame >movement). > >If I embed them the legacy way (relying upon the relevant downloaded app to >show them - Quicktime in my case) the result is worse: the controls disappear >from the floating window, with an ugly black bar where they should be. This >happens both via > the legacy route in Acro Pro 9 and in PDFs made in Acro Pro 8. > >What I need to know is: IS IT JUST MY WIN 7 PC THAT HAS THE PROBLEM, OR >EVERYONE ELSE'S? > >You can test this by opening the attached PDF, which I have prepared using the >new Adobe Acrobat version 9 Pro Extended. > >The legacy way still works fine on my Windows XP PC, whether the PDF was built >in Acro Pro 8 or Acro Pro 9. But more and more readers of my papers will be >switching to Windows 7 as time goes by. The present system will be a >catastrophe for my research unless the problem happens to be specific to my >particular Win 7 PC. > >Thanks, > >Peyton > >P.S. One-frame-at-a-time viewing is crucial for understanding my research! > >P.P.S. Of course, I have in mind testing it in Adobe Acrobat Reader, not >Acrobat itself. (The problem is the same either way.) > ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
