On Sat, Feb 26, 2011 at 5:43 PM, Julien Phalip <jpha...@gmail.com> wrote:
> On Feb 24, 7:17 pm, Gabriel Hurley <gab...@gmail.com> wrote:
>> In regards to #14702 <http://code.djangoproject.com/ticket/14702>, which so
>> far has been a universally favored idea, there's one lingering issue:
>>
>> Do we want to implement it as a resolution (i.e. you close a ticket as
>> "needsinfo" and the reporter reopens to provide the information) or as a
>> triage stage (like DDN, RFC, etc.)?
>>
>> Here's a quick overview arguments for each...
>>
>> Resolution:
>>
>>    - Keeps Trac free from the clutter of old tickets that the author never
>>    returns to clarify.
>>    - Indicates clearly that the ticket in it's current state is unresolvable
>>    and has no forward path.
>>    - Will show up more prominently in the timeline (tickets being
>>    closed/reopened attract attention).
>>
>> Triage stage:
>>
>>    - May intimidate new contributors to see that their ticket was "closed".
>>    - Doesn't discount the fact that there may be a valid issue here which we
>>    don't want to forget about.
>>
>> I'll disclose my personal bias that I'm +1 for the resolution and -0 for the
>> triage stage (I think another stage just adds clutter).
>>
>> I'd like to put it to a vote, though, and see what the community (and the
>> core team) decides.
>>
>> *So which shall it be: resolution or triage stage?*
>> *
>> *
>> I'll take care of the docs patch and the Trac admin change once its decided.
>>
>> All the best,
>>
>>     - Gabriel
>
> +1 for a close resolution. As long as the attached comment _politely_
> asks the reporter to provide more info and to reopen the ticket if the
> bug is genuine, then there should be no hard feelings or intimidation.

Agreed. +1 to a close resolution.

Yours
Russ Magee %-)

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