On Fri, Dec 01 2017, Mark Pagnotta wrote:
> The command returned an ID and a URL. The ticket was created and the
> file stored on the server successfully. ("POST /rest.php/newticket
> HTTP/1.1" 200 0)

Then the server is correctly configured, no need to look further
server-side.

> Is there any other information I can dig up that may help narrow down
> the issue?

What's interesting here is that dl-wx is built using PyInstaller which
simply bundles python and openssl. There's nothing magic being done in
dl-wx.

But thunderbird is using libnss, which is completely independent. libnss
is also used by the matching firefox version, so if firefox works, I
don't expect issues with thunderbird.

As a suggestion, I would further try dl-cli, the python command line
client. First from your bsd system, then I would try the same client
under windows to replicate the same issue as dl-wx.

To run dl-cli (or dl-wx), install anaconda from
https://www.anaconda.com/. This will install also a bash terminal with a
pre-set path for the anaconda's python. From there, simply run dl-cli as
you would on *nix. The advantage here is that you're testing the same
setup as dl-wx.


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