Your focus on email, as somehow distinctive, would need some basis for ignoring the web experience.  Feel free to provide it.
Your example of web is fraught because web stuff has had visual indicators for decades now, and trying to compare EV certs isn't especially a good example because the situations are not the same. At least this study is directly relevant and it doesn't support your categorical statement. This is actually a Good Thing.

Oh?  A trust indicator to a user, flagging a domain name, isn't pretty much the same?  Please explain.


At least this study is directly relevant and it doesn't support your categorical statement. This is actually a Good Thing.

It is largely unrelated to my observation about efficacy of trust indicators for average users..


I did provide it with that paper. You seem to be dismissing it out of hand in favor of something that isn't even email based. We are here because of email, so I think that's pretty relevant.

Except that I didn't 'dismiss' it, out of hand or otherwise.


You really should read the paper.
Your implication that I haven't is both odd and troublesome.
In 15 minutes? It's like 30 pages long and very technical. And you're asking me whether I read it closely? If you have read it before, just say that. If you haven't you can skip to the part that doesn't support your categorical statement.

sigh.


d/


--
Dave Crocker
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Volunteer, Silicon Valley Chapter
American Red Cross
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