Hi David, Am 29.12.2010 08:14, schrieb David Nelson:
>> IMO the wiki is even a better place for this kind of detailed >> documentation. And the website should not be overloaded by this. > > IMHO, it is important to have installation instructions in a pretty > prominent place on the web site. IMHO, where it is right now is a > great location. You don't agree? Not really. IMO the website is meant to be an entry point. People should easily and quickly learn that LibreOffice is great software, easy to use and that it´s free. The site should motivate the visitor to use or at least try LibreOffice and it should motivate people to become an active supporter of the community. In this sense http://www.libreoffice.org/ is already doing a fairly good job, mostly due to your contribution. <quote> If John Doe then looks at the installation instructions, he might probably be deterred again. It looks terribly complex and difficult. Primarily we should clarify, that installation usually is very, very simple. (By the way, actually a lot easier and faster than MS Office!) For special and specific cases we have of course detailed support articles... </quote> IMO there is no need to edit and keep these support articles in the CMS. The wiki is just the right place. For example, the german Ubuntu Users Community has best experiences with http://wiki.ubuntuusers.de. Their only place for support articles is the wiki. The wiki has a much lower barrier for potentially contributing authors and thus ubuntuusers.de has a tremendous high number of competent users, who share their knowledge and experience via the wiki. For installing LibreOffice, average users in the very most cases won´t need any instructions at all. Windows users will just do a double-click to start the self-explaining installer, just as they are used to from any other software. Mac users will drag&drop it to the applications folder, just as they are used to from any other software. Most Linux Users will install it from the repository of their distribution, just as they are to from any other software. Some Linux experts may choose another way, but these users are skilled anyway. There surely remains a little percentage of special cases, where the user needs more information or support for installing. But this little percentage does not justify a prominent place for detailed documentation on the website, that carries the danger and gives the impression that installing LibreOffice is a cumbersome affair. Stefan -- LibreOffice - Die Freiheit nehm' ich mir! -- Unsubscribe instructions: E-mail to [email protected] List archive: http://listarchives.libreoffice.org/www/documentation/ *** All posts to this list are publicly archived for eternity ***
