On Thu, Nov 6, 2014 at 9:51 AM, Marcos García <marcos...@gmail.com> wrote:

> But why don't you report bugs in your community forum? I mean, I am a
> moderator of dolibarr.es forum and end-users post there the problems they
> are having and I debug them and if I consider there is a bug I report it
> with all the details required.
>
> I think that forums is a bit outdated and un-professional for reporting
bugs. To help the community in my opinion what Francois says is really a
big problem in here. Having up and running a good bugzilla or whatever bugs
managing software, is a big help to the development IMHO. It is just a
matter of getting used to it. But all relevant things to a bug get spoken
under that bug number. Not that reporting a bug in the forums is wrong, but
imho it is wrong working on a certain bug from the forums.


> Several months ago we talked about upgrading doliforge but it seems that
> it is no going to happen...
>
> That is really a pity.

Rgds
Saxa


> Regards,
>
>
> *Marcos García*
>
> marcos...@gmail.com
>
>
> 2014-11-06 1:10 GMT+01:00 Francois Couque <fcou...@infimo.fr>:
>
>>  Hi,
>> I consider myself as an end-user of Dolibarr and I have great respect for
>> the small team of developpers of this project. I test beta versions and
>> sometimes even git snapshots. I'm willing to help for tests but if you are
>> an end user and you want to report a bug, it's nearly impossible.
>> First , you need to look at the known or already reported bugs. That's
>> not easy to find where you have to look for that as there is no public
>> access. When you find what it seems the right place, you just cannot look
>> at them without an account. I found that very weird for an open source
>> project.
>> Then you can submit a bug which will probably never be assigned or get
>> comments if you're not  a developper. Even if the fix is described in the
>> bug report. I don't blame someone. I just describe the way it currently
>> works. Moreover if you just open an account which will needs days to be
>> validated just to look at the known bugs, your account will be closed after
>> a while.  That's only my experience and I guess many others users have
>> probably given up like myself.
>> If you want more end users reporting bugs and testing beta/ RC versions,
>> just let them accessing the bugs databases freely , let them know the
>> process of submitting or commenting a bug, let them help as end users. Not
>> everybody can help as a developper. Listening to the end users , being able
>> to get their feedback could be also indeed useful.
>> There is probably a lot more end users than you think who are willing to
>> help and submit bug report if they think it can be usefull.
>> As a end user, 1 year seems way too much between 2 releases for me
>> especially when you're waiting for or need a new feature. "Stable" versions
>> will have old bugs and new bugs whatever the release cycle is anyway, I
>> know. It would be more easily accepted if the bugs database was more
>> exhaustive and public.
>> My €0.02
>> Francois.
>>
>> Le 05/11/2014 10:56, Christophe Battarel a écrit :
>>
>> Not sure it will work but we can try... i dont know many end users who
>> tests beta versions; usually they wait for the "stable" release and they
>> report bugs at this time (look at the posts in french forums when 3.6 was
>> out...)
>> For what i understand from your RC stuff, if we take an example with
>> 3.5.x releases, 3.5.0 should have been the first RC and 3.5.5 the stable
>> release ?
>>
>> Le 05/11/2014 10:24, Doursenaud, Raphaël a écrit :
>>
>>  Agreed that testing on an ERP is no easy feat.
>>  But I support the idea of a public RC. Advertised efficiently, it would
>> be a good way to get users into the pool.
>> After all an RC is supposed to be stable, it's what we want to release.
>> It has already passed the beta stages and we consider this should be the
>> final product so it shouldn't have any major defect.
>> Ideally consecutive betas and RCs should be published at a fixed rate,
>> eg. once a week so there is enough time between each to make some work.
>>  Also, when done correctly, the final release _is_ the last RC.
>>
>>  Cheers,
>>
>> 2014-11-05 0:40 GMT+01:00 Jacques PYRAT <jpy...@gmail.com>:
>>
>>> charles...@benke.fr a écrit le 05/11/2014 00:13 :
>>>
>>>> The establishment on an "visible" RC version (in the .fr and .org
>>>> website) will permit users (not necessarily developer) to test more in
>>>> depth version of this qualification and return faults detected. This is
>>>> probably also to us to "educate" our clients to back the bugs. everyone
>>>> will win.
>>>>
>>>  Hi,
>>>
>>> I'm an end user of Dolibar.
>>> I'm here because I contribute to an other Open source Project (SPIP)
>>> And so, I use to read developpers discussion to anticipate future.
>>>
>>> With SPIP, testing RC is OK.
>>> But with Dolibarr, testing is dangerous !
>>> I don't think that any en user would be confident testing RC given the
>>> risk to loose essential data !
>>>
>>> My 2 cents,
>>>
>>> --
>>> Jacques — www.pyrat.net
>>>
>>>
>>>
>>>
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>>
>>
>>
>>  --
>>  *Raphaël Doursenaud*
>> Directeur technique (CTO)
>> Expert certifié en déploiement Google Apps
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>>
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>>
>>
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>> --
>> Francois Couque
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>>
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