In message <[EMAIL PROTECTED]>
Johannes Erdfelt <[EMAIL PROTECTED]> wrote:

>On Mon, Jan 08, 2007, Johannes Erdfelt <[EMAIL PROTECTED]> wrote:
>> Has anyone else had Tucows contacting customers to upsell them service
>> behind their back?
>> 
>> A (rather large) customer of mine contacted me about someone from Tucows
>> trying to sell them email service.
>> 
>> They weren't pleased and I'm shocked that someone at Tucows would try to
>> upsell a customer of mine behind my back.
>> 
>> Or was I just lucky enough not to have encountered this until now?
>
>Just as a followup for anyone curious.
>
>I had a couple of employees at Tucows followup with me about the
>problem. It turns out to have been a mistake by one new employee.
>
>They are now working on assuring that it won't happen again and
>apologized for the mistake.
>
>Tucows was very quick in following up and taking care of it. Thanks!

Thanks for the follow-up!  Very good to know.
-- 
Dave Warren,
 MSN Instant Messenger:      [EMAIL PROTECTED]
 Office:  (403) 770-6140      Cell: (403) 690-3140
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