Bummer!

Just tested mine (Milwaukie area) and it's with 5% of advertised.

Let us know what ya find!

Cheers,

Brandon Mathis
KD7INF
[email protected]

On Wed, Jan 14, 2015 at 1:52 PM, Sova <[email protected]> wrote:

> The line from the street comes directly into the house via a single pair
> of CAT5 terminated with a RJ-11 jack.  There is not extra wiring.  DSL
> circuit is not experiencing any dropped packets or signal issues.  The
> issue is speed which is inconsistent but never reaches 20/5 service.  The
> best I have received is 18.1Mbits down which, with overhead, is pretty
> close.   My upload speed is clearly capped at 800kbps as that is
> consistently the maximum speed up.  Today on the phone they said that is
> the speed promised.  I can’t find any upload speed in anything that I
> signed or on any of the advertising.   800kbps is really slow, and not
> really acceptable.
>
>
>
> But the biggest evidence is that the speed I get is completely time
> dependent.  If I run tests after 6pm until 11pm the speed is around 2 – 4
> mbps!  If I run it around 4am then I get around 16mbps.  So my belief is
> that they have oversold my local DSLAM and that there is not enough
> capacity from the DSLAM to the Internet.
>
>
>
> They are sending me a new “modem” to see if that fixes the issue despite
> my explaining that the problem is not my connection to the local DSLAM but
> the speed from there out to the net.
>
>
>
> Sova
>
>
>
> *From:* [email protected] [mailto:
> [email protected]] *On Behalf Of *Brandon
> *Sent:* Friday, January 9, 2015 10:50 PM
> *To:* A discussion list for dorkbot-pdx (portland, or)
> *Subject:* Re: [dorkbotpdx-blabber] CenturyLink "Fiber in your
> neighborhood" Experience
>
>
>
> If you're not hitting your advertised speeds I recommend doing an audit of
> your home telephone wiring. I went to my block and removed every wire
> except for the one that lead to the single jack feeding the modem (about
> 15ft away) and haven't had a lapse in speed since the day it was installed
> (with sporadic checking).
>
> We're in Milwaukie, so a bit further south. Pretty happy with the service
> and especially the price. We had the 20/5 service but when we called to get
> the annual 'deal' again they offered 40/5 for less than we were paying for
> the 20/5 before. Sprung for that, come within 5% of the advertised speed.
>
> I'm sure your mileage may vary, but I'm a pretty satisfied customer.
>
>
>
> I did note that their equipment (pole or ground mounted) is not UPS backed
> (they don't offer VOIP phone service in our area) so when the neighborhood
> power goes out, the internet drops too (even with my UPS backed equipment).
>
> Cheers!
>
>
> Brandon Mathis
> KD7INF
> [email protected]
>
>
>
> On Fri, Jan 9, 2015 at 10:35 PM, Sova <[email protected]> wrote:
>
> Thought I would just let everyone know that (as expected), CenturyLink's
> advertising of "Fiber in your neighborhood" appears to be nothing but
> marketing lies.  The first lie was that it wasn't fiber to the door
> actually
> fiber to the node VDSL service.  They then told me I could order 40mbps
> DSL,
> which I did, but then later my order was changed to 20mbps because they
> said
> higher speeds were not available in my area.
>
> They do actually have some fiber to the house installs happening in
> Portland
> now.  They just aren't in the areas that the people knocking on doors are
> canvasing.  My guess is they are trying to figure out how much interest
> there is in a neighborhood and if they should extend the fiber service
> further into the area.  Anyway, the only areas I know are actually being
> installed with fiber to the door is along SE 26th Ave from Belmont to
> Powell, and between SE Belmont and SE Hawthorne from SE26th up to SE33rd
> (approx.).
>
> Today during the install I was told I was too far from the node and could
> only get 20mbps (which they had already told me, but apparently not the
> technician).  Then the second issue was that the modem they provided me
> wasn't able to do a transparent bridged connection.  Luckily Tech had a
> different one on the truck.  He gave it to me and then took off.  I
> switched
> it over to bridge but then nothing worked.  Figured out that you have to
> have authenticated PPPoE for DHCP and then spent a few hours on the phone
> trying to get my authentication credentials, which were never provided to
> me.
>
> Anyway, it is all installed but I have yet to see anything close to the
> speed promised.  Best I have gotten is 10mbps down, 0.8mpbs up.  This
> evening I have been having about 2.0mpbs down and 0.5mbps up.  Their
> provided DNS servers are incredibly slow, but switching to my own recursive
> DNS server didn't help much.  Tried forever to find the promised upload
> speed and can't find it listed anywhere not even in the very hard to find
> legal print.  A good thing to note is that in the legal print the speeds
> promised are stated as "between your home and our offices" so you aren't
> even getting promised Internet speeds.  Maybe you won't care that you have
> 40mbps to their offices and then you have 2.0mbps out to the Internet, but
> I'm not very happy with that deal.
>
> So... Comcast still remains the only real high-speed option in SE Portland
> (all of Portland proper?) and I don't recommend wasting your time with
> CenturyLink.
>
> If anyone has a recommendation for a fixed wireless service with decent
> speeds, please let me know.  I'm tired of giving money to Comcast or
> CenturyLink for their horrible monopoly Internet options.
>
> Sova
>
> PS - When I was in the Netherlands I had three ISPs to pick from that all
> provided service via DOCSIS cable service.  I paid 40 EUR a month for
> 30mbps
> which was plenty fast, always working, and didn't block, redirect, filter,
> of otherwise molest my traffic.  I did have to VPN back to the US for
> Netflix and Pandora which was annoying, however.
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