In general, I think for the sake of discussion it is probably worth
advising which of their offered services you are commenting on.

You can usually determine, based on advertised speeds, what you are using.

The folks on ADSL (1.5M and 7M plans) are going to be very dependent upon
distance from the exchange (and actual line quality) and usually if this is
the only thing they offer in your area, you're better off with another
service anyway (ADSL is pretty slow unless it is the only thing you can
get). Now if you can get the 25M or 40M services that is VDSL2 (the service
I have an enjoyable experience with) this is comparable to  general
function of most modern internet connections.

I think some folks on the east side jumped off Comcast to an ADSL provider,
which leaves a pretty sour taste in your mouth no matter who the company is.

At prior places of employment I have had some pretty poor experiences with
Comcast Business. The company I was working with had a T1 line (yeah,
really!) just so they could get into their servers and still do business
when the Comcast was down (which regularly happened during business hours).
I would say on average there was 8-18 substantial service outages per year
during business hours (the others did not concern me) lasting between 30
minutes and 8 hours. This was in Beaverton right in the middle of an
business/industrial complex. Far worse outage times and frequency than my
consumer class home internet.

I would welcome some optical fibers into my home, but I suspect it will
come at a premium. As long as they are using consumer wiring between the
fibers and the home, I think there will be varying levels of happiness :-)

Cheers!







Brandon Mathis
KD7INF
[email protected]

On Mon, Jan 19, 2015 at 10:10 AM, Mr Yum <[email protected]> wrote:

> Adam Hunt <[email protected]> wrote:
>
> > As much as I may hate admitting it, switching back to Comcast after a
> year
> > with CenturyLink was one of the best decisions I've made in quite awhile
> > (though, it might be that I make an inordinate amount of suboptimal
> > decisions).
> > ..
> > I guess what I'm saying is that I have a hard time even imagining how bad
> > my service through CL was.  240 millisecond ping times weren't uncommon.
> > Actually, 240 ms wasn't even all that bad in the scheme of things. I'm
> not
> > a gamer but the latency would often get so bad that I wasn't able to hold
> > an SSH or VPN connection together, it was almost like being on a
> satellite
> > connection (e.g. HughesNet, dishNet, Blue Sky, etc...).
> >
> > Please, unless something drastic happens, stay away from CenturyLink at
> all
> > costs.
>
> I agree with you on CL's customer service - it's pretty poor and there is a
> lack of coordination between the actual CS dept and the Sales dept.
>
> As for the quality of the service I think it is at least somewhat dependent
> on your distance to the exchange, the state of those old copper lines,
> and your modem.  I'm in SE PDX, very close to an exchange and the lines
> have mostly been upgraded except for the drop to our house. All the
> interior wiring has upgraded as well and routed away from EMI sources.
> On to the modem..
>
> The residential modems CL sells - mine is an Actiontec C1000 - get rather
> hot and we all know what too much heat does to electronics.  I was able
> to rig a 5V fan (scavenged from a laptop cooler) and power it off the
> near-useless USB host port on the modem.  Stays very cool now.
>
> Anyway, minus the drop to the house, things are as good as they can be
> and I'm getting pretty much the advertised speeds, though it does vary
> some depending on the time of day.  Uploads are capped at like 789kbs but
> for me it's enough.  I use ssh sessions a lot and they've been pretty
> stable; some have stayed up for weeks at a time.  The IP is dynamic but
> only changes maybe every 6 weeks. Netflix streaming is very good, even
> over a wireless link. VoIP (not via CL) is also good.
>
> I'm guessing that a business accounts are a much better experience though
> likely at 2-3x the residential rates.
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