We bought it several months ago and although the initial order took a couple of days to be processed we did get it (XtraGrid and XtraBars) and have been very pleased with it so far. We only really use XtraGrid and on a very basic level so have no experience of the support.
We get regular version updates and definitely do not have to purchase them. The updates come in the form of an e-mail telling us to pick it up from their web site. The original access codes allow us to unzip and install as before. I get the feeling that this company is not "Marketing Heavy" which gives me a warm feeling :). But on the other hand it seems they ought to sort out their customer responses. Happy customer :) Stephen -----Original Message----- From: dotnet discussion [mailto:[EMAIL PROTECTED]]On Behalf Of franklin gray Sent: 18 April 2002 00:53 To: [EMAIL PROTECTED] Subject: Re: [DOTNET] Devexpress Grid! Well, from all the recommendation I got about DevExpress's XtraGrid, we bought it. I am sad to say that I am not impressed with the company. The help files seem to be missing a lot and part the examples don't work. The only support they have is through an email, which if I get a response, it takes at least a day, usually two or three. As for the XtraBar, well, it doesn't work at all. I bought their products about a week ago. From what I can tell, they have a new version out, but of course, it seems that the only way I can get it is to buy it again. If I were you, I would definately track down that purchase. Who knows what they did there. Unhappy customer, Franklin -----Original Message----- From: Rolls, Robert [mailto:[EMAIL PROTECTED]] Sent: Wednesday, April 17, 2002 6:34 PM To: [EMAIL PROTECTED] Subject: [DOTNET] Devexpress Grid! Hi all, Has anybody here had any difficulty dealing with devExpress - I attempted to make a Amex purchase of there XtraGrid Suite online didn't receive any notification of my order being actually accepted - I've even tried mailing with no response. Gee this is all I need now having to track the company Amex card to see if they debited the card! Regards, Robert Rolls **********************************************************************" This correspondence is for the named person's use only. It may contain confidential or legally privileged information or both. " No confidentiality or privilege is waived or lost by any " mistransmission. If you receive this correspondence in error, please immediately delete it from your system and notify the sender. You must not disclose, copy or rely on any part of this correspondence if you are not the intended recipient. Any views expressed in this message are those of the individual sender, except where the sender expressly, and with authority, states them to be the views of Vodafone. This email has been checked for viruses. **************************************************************************** ****************** You can read messages from the DOTNET archive, unsubscribe from DOTNET, or subscribe to other DevelopMentor lists at http://discuss.develop.com. You can read messages from the DOTNET archive, unsubscribe from DOTNET, or subscribe to other DevelopMentor lists at http://discuss.develop.com. You can read messages from the DOTNET archive, unsubscribe from DOTNET, or subscribe to other DevelopMentor lists at http://discuss.develop.com.
